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Automatic Disaster Recovery Features

Automatic Disaster Recovery Features

Automatic Disaster Recovery Features

This Automatic Disaster Recovery Feature is a very helpful feature if used correctly that actually detects a line fault (before placing the call to that destination line/number) & therefore (following receiving a response from the line) the platform can then be instructed to route the call somewhere else.

This clever automatic pre-line test (Disaster Recovery feature) is not 100% fool proof unfortunately (so DR plans are still required) as there are some types of line faults that cannot be detected by this line test & response feature.

In a similar way you/we can set up the complex call plan to route calls elsewhere on engaged or unanswered. This is set up to do this after a certain number of rings.

If you have had a quote already for a complex call plan or you are just starting the exercise let our team impress you with exactly what we can/will build for you. Often there is no set up charge to build our call plans, plus we always offer competitive rates/prices per minute to make it easier for you to choose your inbound business number from us; 08UK.

This feature can be used in conjunction with:

Day/Date Call Routing
Time of Day Call Routing
Welcome IVR Messages
Engaged Calls Routing
Unanswered Call Routing
Inbound Call Queuing

Black/White Call Routing

Postcode Area / Territory Routing

Area/Town/County Call Routing

Percentage Call Routing

Post-Call CSAT Survey

Inbound Call Recording

Advanced Daily/Weekly Inbound Call Statistics

Or many other inbound features to achieve the full inbound call control you require.

It is always better to make the your DR in the cloud, as automatic as possible and on-net at carrier level i.e on the number, rather building an DR plan only on your phone system. To read more about disaster recovery solutions using inbound cloud call services, click here.

Click here to search our Standard Free Numbers or Click here to search our Gold Numbers now.

If you would like to talk to one of our team to get any point clarifying please do not hesitate to contact us. Call us now on 0800 692 7000 or email new@08uk.co.uk so we can call you back.

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