Complaints Procedure

Complaints Procedure

Complaints Procedure

We are very sorry to hear that you have had a negative experience with 08UK. To make a complaint about 08UK products & services please send us an email to operations@08uk.co.uk using the below format as a template and we will do everything we can to resolve the matter for you.


Title:
First Name:
Last Name:
Company Name:
Email Address:
Postcode:
Telephone Number:
Please tell us how we can help, what your experience has been:


Once we have received your complaint form (completed in full please), your account manager will contact you to formally acknowledge our receipt.

A senior member of our team will then respond to you directly by phone call &/or by letter to resolve the matter.

If you still feel the matter has not been dealt with in a satisfactory manner then please contact Tynan OHara, our Director using tynan@08uk.co.uk or by calling him on 0333 000 9099.