Welcome to 08UK
We have over 20 Years of Inbound Expertise
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Digital Services
In addition to our exceptional inbound services, 08UK takes pride in offering a diverse range of innovative voice and digital solutions through our market leading cloud contact centre platform. Our cutting-edge technology allows for seamless integration of voice, email, web chat, social media, and SMS channels, enabling your customers business to provide exceptional service across all platforms. With our flexible and customisable solutions, you can tailor your contact centre, whether large or small, to meet the unique needs of your business and customers, increasing efficiency and satisfaction. Join the ranks of industry leaders and revolutionise your contact centre or business with 08UK.
Don't let your business fall behind. Let's work together to explore the possibilities and transform your customer service experience.
Contact us today to learn more about how 08UK can help you revolutionise your contact centre and business.
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Cloud Contact Centre
Use our cloud contact centre to seamlessly integrate your agents across Voice and Digital channels, ensuring consistent and effective customer engagement and response.
WhatsApp for Business
Empower your customers so they can effortlessly handle WhatsApp Business messages using our cutting-edge platform.
Customer Satisfaction Surveys
Experience a seamless and captivating customer journey with our intuitive and user-friendly design.
Live Social Media Monitoring
Real-Time Monitoring Stay ahead of the curve by monitoring brand mentions across a multitude of platforms including Twitter, Facebook, YouTube, Instagram, Google+, and more.
Live Review Site Monitoring
Track, analyse, and promptly engage with customer reviews in real-time, all within the our Digital Services platform.
Dynamic FAQs
Experience advanced online self-service and contact deflection with our integrated FAQs software.
Queue Buster
Manage voice queues by choosing to retain position in queue or use a dynamic call back list.
Multilingual Translation
Develop multichannel campaigns harnessing Automated Translation capabilities across more than 100 languages.
PCI Payments
Our robust PCI-compliant payment solution empowers users to securely process payments over the phone, obtaining authorisation during the call.
