How Much Could Your Business Save on Telecoms with 08UK?
Are you paying more than you need to for your business phone system?
When comparing business telecoms providers, it's easy to focus on the headline monthly price. But the real cost of a business phone system can increase significantly once you add the features your business actually needs.
Call recording. Call queuing. Call whisper. Time-of-day routing. Statistics and reporting.
With some providers these features can come with additional charges that quickly increase the overall cost of your business telecoms.
At 08UK, we take a different approach.
We provide competitively priced business phone numbers and advanced inbound call handling with many features available without additional charges.
And we've recently seen some substantial savings for customers who have compared their existing telecoms costs with 08UK.
Real-world telecoms savings
We recently helped one customer completely eliminate their statistics charges.
That's a 100% saving on that particular charge.
For another customer, we reviewed their call recording costs and were able to reduce them by approximately 93%.
These examples demonstrate why it's important to look beyond the advertised price when comparing business telecoms providers.
The cheapest-looking package isn't necessarily the cheapest once you've added all the features your business actually needs.
Save around 50% on call recording rental
Call recording is an increasingly important feature for businesses.
It can help with:
- Customer service and quality monitoring
- Staff training
- Dispute resolution
- Compliance
- Sales performance
- Reviewing customer interactions
But call recording doesn't have to come with a premium price tag.
At 08UK, our call recording rental is typically around 50% lower than our competitors.
Our call handling features are designed to help businesses manage inbound calls effectively, with options including call recording, call queuing, call routing, reporting and much more.
No expensive bolt-ons for essential call handling
One of the biggest differences between 08UK and many telecoms providers is the approach we take to additional features.
Many of our call-handling features can be included without additional charges, helping businesses avoid the growing list of bolt-ons that can make telecoms bills increasingly difficult to manage.
Call Whisper
Call Whisper allows your team to identify an incoming business call before answering it — particularly useful for businesses operating multiple brands, numbers or campaigns.
It is one of the many call-handling capabilities available through the 08UK platform.
Explore Call Whisper and other call handling features
Call Queuing
Call queuing helps businesses manage periods of high call volumes by allowing callers to remain in a queue rather than simply receiving an engaged tone or an unanswered call.
For businesses handling significant numbers of inbound calls, effective call queuing can make a major difference to the customer experience.
See all 08UK call queuing and call handling options
Time-of-Day Call Routing
Not every business operates on a simple 9-to-5 basis.
Time-of-day call routing allows incoming calls to be directed according to your opening hours, staffing arrangements and predetermined call plans.
It's particularly useful for businesses that operate different departments, locations or opening hours.
Explore Time-of-Day Call Routing
Why the total cost matters
When you're comparing business phone systems, don't just ask:
"How much does the number cost?"
Ask:
"How much will my complete business phone system cost once I've added everything I need?"
This is where apparently competitive telecoms pricing can become considerably more expensive.
A provider might advertise an attractive basic price, but once you add:
- Call recording
- Call queuing
- Call whisper
- Time-of-day routing
- Call statistics
- Advanced call routing
- Other call-management features
the monthly cost can look very different.
At 08UK, we believe businesses should be able to access sophisticated inbound call handling without having to pay a separate charge for every feature.
Our business phone numbers can be enhanced with cloud-based call handling capabilities including intelligent call routing, IVR, call recording, voicemail, time-of-day routing and reporting.
More than just a business phone number
A modern business phone system is about much more than simply answering the telephone.
Your business number can become a powerful customer service and sales tool.
With the right call handling, you can:
- Route calls to the right department
- Manage busy periods with call queuing
- Route calls according to time and date
- Record calls
- Monitor call activity
- Route calls geographically
- Create professional IVR menus
- Improve the overall caller experience
At 08UK, we specialise in inbound business voice and call handling, helping organisations build call plans around how they actually operate.
08UK: Lower telecoms costs without compromising on features
Our approach is straightforward.
Competitive pricing. More features included. Fewer unnecessary charges.
We've recently achieved:
100% saving on statistics charges for one customer.
Approximately 93% saving on call recording costs for another.
Around 50% lower call recording rental compared with competitors.
And features such as Call Whisper, Call Queuing and Time-of-Day Routing can be available without additional charges, depending on the overall solution and pricing structure.
That's why it's worth looking beyond the headline price when reviewing your business telecoms.
Could 08UK reduce your business phone costs?
If you're currently paying for multiple telecoms features, it may be worth reviewing your existing package.
You may discover that you're paying separately for features that could be provided more cost-effectively through 08UK.
Whether you're looking for an 0800 business number, an 03 business number, a virtual local number or advanced inbound call handling, 08UK can help you explore the options available.
Don't assume your current telecoms provider is giving you the best deal.
Talk to 08UK and find out whether there is an opportunity to reduce your business phone costs while retaining — or improving — the call-handling features your business relies on.
08UK – Inbound Business Voice, Just Done Right.
If you would like to talk to one of our team to get any point clarifying please do not hesitate to contact us. Call us now on 0800 692 7000 or email new@08uk.co.uk so we can call you back.
