AI Voice

The term ‘A I Voice’ can mean a lot of different solutions, here at 08UK we have over two decades of experience offering interactive voice solutions.

With our flexible and customisable A I Voice solution, we can tailor you’re A I voice, to meet the growing unique need within your organisation; Business or Charity.

We highly recommend starting with AI Analysis & Call Recording to gain full AI insight, with Quality Measurement.

Then we can build a truly bespoke voice agent solution to meet your needs and budget.

AI voice inbound business voice solutions can be automated, 24/7 virtual receptionists. Virtual Agents that use natural language processing (NLP) to handle, qualify, and then perhaps route incoming phone calls without human intervention. Here are Just Some Capabilities of AI Voice for Inbound Business Voice Call Handling;-

• Smart Routing & Handoff: Transfers complex queries to human agents, providing them with a full transcript and context of the conversation.
• 24/7 Availability: Answers every call instantly, eliminating voicemails, especially after hours or during peak times.
• Natural Conversation: Unlike rigid "press 1 for sales" menus, these agents understand context and intent, allowing for fluid, human-like dialogue.
• Lead Qualification: Qualifies incoming sales leads by asking intake questions and recording details and or filtering such prospects.
• Appointment Scheduling & Booking: Can Integrate with calendars to book, reschedule, or confirm appointments directly during the call.
• FAQ Handling: Can Answer routine questions regarding product pricing, operating hours, service details, or simply offering address confirmation.
• CRM Integration: Automatically logs calls, updates contact records, and can sync data with CRM platforms.

A I Inbound voice systems act as intelligent, always-on assistants designed to revolutionise the way calls are handled, removing call queues and reducing to zero ‘missed’ calls.

Please note each bespoke build AI Voice solution have a significant initial set up cost, but overall operational costs can be reduced by up to 75%.

For more click here to go to www.a-i-voice.co.uk our new website dedicated to all thing AI.