Move 01/02 Number to a New Provider

Keep Your Existing Business Number and Switch Supplier

Changing telecoms provider does not mean changing your business telephone number.

If you currently use a 01 or 02 geographic business number, 08UK can help you port your existing number to our platform while keeping the same number your customers already know and trust.

Number porting allows your business to retain its established identity, marketing investment and customer recognition while benefiting from improved service, better support and modern cloud-based call handling features.

What Is Number Porting?

Number porting is the process of transferring your existing business telephone number from one provider to another.

Your number remains exactly the same.

Customers continue dialling the same number.

Your website, stationery, signage, vehicles and marketing materials do not need updating.

The only change is the network and service provider behind the number.

Why Move Your 01/02 Number?

Businesses choose to switch provider for many reasons.

Common examples include:

• Poor customer service
• High monthly costs
• Limited call management features
• Lack of reporting tools
• Legacy phone systems
• Office relocation
• Remote working requirements
• Cloud migration projects
• Microsoft Teams integration
• AI voice automation requirements

Porting your existing number allows you to modernise your communications without disrupting customers.

Keep Your Existing Local Presence

Your 01 or 02 number may have been advertised for years and could be one of your most valuable business assets.

Changing the number can create confusion and lead to lost enquiries.

Porting protects:

• Brand recognition
• Search listings
• Marketing investment
• Customer familiarity
• Local business identity

Whether you operate a single local office or multiple locations, keeping your existing number is often the simplest and safest option.

Move from Traditional Landlines to the Cloud

Many organisations are moving away from traditional phone systems and fixed infrastructure.

By porting your number to 08UK, calls can be routed to:

• Mobile phones
• Home workers
• Office locations
• Microsoft Teams
• SIP platforms
• Hosted telephony systems
• Contact centres

This provides greater flexibility without changing the published business number.

Simple Number Porting Process

Our experienced porting team manages the transfer process from start to finish.

The process typically involves:

1. Review Existing Service

We identify the current range holder and assess porting eligibility.

2. Submit Port Request

The necessary documentation is prepared and submitted.

3. Schedule Port Date

A transfer date is agreed with all parties.

4. Move the Number

Your number transfers to the 08UK platform and begins routing according to your chosen call plan.

Our team works to minimise disruption and keeps you informed throughout the process.

Add Advanced Call Management

Many customers move their numbers to access features unavailable from their current supplier.

Popular options include:

• Call recording
• Call reporting
• IVR menus
• Call queuing
• Disaster recovery routing
• Time-of-day routing
• Call whisper
• Multi-site routing
• Microsoft Teams integration
• AI Voice Agents
• AI Chatbots

These services can often be added while retaining your existing business number.

Why Businesses Switch to 08UK

With more than 20 years of experience in business telecoms, 08UK specialises in inbound number services and cloud call management.

Customers choose us for:

• Experienced UK support
• Business-grade reliability
• Flexible call routing
• Transparent pricing
• Advanced call handling features
• Cloud communications expertise
• Extensive number porting experience

We regularly assist businesses moving numbers from major UK telecom providers and cloud platforms.

Move Your 01/02 Number Today

If you are unhappy with your current supplier or planning a migration to cloud telephony, keeping your existing number may be easier than you think.

Speak with the 08UK team today to discuss porting your 01 or 02 business number and discover how we can help you move provider while retaining the telephone number your customers already know.

Click here to search our Standard Free Numbers or Click here to search our Gold Numbers now.

If you would like to talk to one of our team to get any point clarifying please do not hesitate to contact us. Call us now on 0800 692 7000 or email new@08uk.co.uk so we can call you back.