Emergency Support Services

Emergency Support Services

Gain all the benefits within your emergency support service within your organisation from using virtual cloud phone numbers within your emergency support service.

Virtual phone numbers are commonly used within national & local emergency services, 0845 or free to phone 0800 are the most widely used ranges, but some use 0871 or local virtual 01 or 02 landlines.

Operating a non-geographic 08 or 03 number perhaps a virtual 01/02 makes total sense.

Smart numbers all have the ability to set up routing, give callers options & change where calls go to.

We are 08UK, dedicated supplier of inbound numbers. Having accumulated 15 years of experience supporting Emergency support services within the UK.

Get a Specific Number for each service or support area for example;-, Ambulance, Fire Services, Motorway Crash, Air Helicopter Fraud Department.

Using different numbers for various services ensures calls are answered by specific skilled team members for the task at hand.

Far more importantly if calls are not answered immediately within that particular service they can be re-routed elsewhere ensuring all callers are dealt with promptly.

Virtual numbers also allow for the tracking of phone call numbers & minutes so total volumes from call statistics can measure true service delivery figures.

Smart Virtual Call Data Record

Traditionally these detailed statistics of every call could indicate ROI on local or national advertising, but for emergency support services the figures can assess volumes per day and offer so much more detail towards actually dealing with those calls.

The statistics available can tell you; your average waiting times, call length, where each is calling from, can split mobile/landline, peak times on every individual 08, 03 or 09 number supplied by ourselves.

Were the UK no.1 provider of smart virtual business phones complete with advanced call statistics so 08UK are great for new 08/03 numbers too.

Emergency Services Industry Experience

We have gained from years of experience supporting some large clients in UK Emergency Support Services. Our operations and account management team add value supporting our clients.

Please be assured that when you may need our operations team to support, that they will respond quickly to you. Yes we know some of the issues that create problems and how we can help your business to solve them quickly.

We supply New 08, 03 or 01/02 Business Phone numbers. Click here to search our Standard Free Numbers or Click here to search our Gold Numbers now.

Remember we only choose use the highest quality Major Tier1 Carriers; BT/Virgin/Vodafone & Citrus here at 08UK.

Are you operating your support services using an 0845 number?

Using an 0845 could create a totally free number service each month, yes commercially your good with an 0845 number but 0845 may not be the best choice for your callers. Go with a 5p/minute 0845 today, it could be real smart number move now, with real pence rate revenues available now on 5p 0845 its perhaps a good option to re-consider again now. So you will not pay anything for our 0845 call delivery service, but do you have enough inbound calls already to create a real revenue?

Operating your Emergency Support Services using an 0800 customer number.

Using a new 080 Freephone for clients? Did you know studies show that up to 185% increases in calls result from using a 0800 compared to any other number. Put simply people like to make a free call.

Using a freephone is obviously a charge to your organisation as calls are free for callers, they must be paid for, here at 08UK we can reduce that bill each month with our low fair rates.

Are you looking to improve rates on an existing 08 number you have already supplied?

Looking to move an existing number to 08UK, Check if we can Port it, click here. We have 15 Year’s accumulated experience porting moving numbers so you are in good hands. 0845 or 0844 numbers are local or low call rate numbers which are often included in bundle minute packages especially on personal mobiles & domestic landlines now.

Useful Inbound Call Handling Features:

Postcode Area / Territory Routing
Area/Town/County Call Routing
Percentage Call Routing
Post-Call CSAT Survey
Inbound Call Recording
Daily Inbound Statistics
Day/Date Call Routing
Time of Day Call Routing
Welcome IVR Messages
Unanswered Call Routing
Dead Tone Call Routing
Inbound Call Queuing
Black/White Call Routing

Speak to one of our expert advisers if you are interested in or are considering porting.

If you would like to talk to one of our team to get any point clarifying please do not hesitate to contact us. Call us now on 0800 692 7000 or email new@08uk.co.uk so we can call you back.