On hold? In a Queue? No Option for a Call Back?
On hold? In a Queue? No option for a Call Back? It’s 2018 and it would seem some contact centres are still living in the dark ages when it come
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On hold? In a Queue? No option for a Call Back? It’s 2018 and it would seem some contact centres are still living in the dark ages when it come
Have you ever tried to contact a company in regard to your existing service (e.g a UK mobile phone service) to raise a fault on their network but they have with no viable option on their IVR (Interactive Voice Recognition) to select ‘faults&
Are you regularly left waiting on hold on the phone for too long when trying to contact a UK Company that supplies good or services to you? Are y