Why Use a 0800 Freephone
- Your calling customers will always love to make a totally free call to any area of your business.
- Calls from all UK handsets to 0808 & 0800 are all now free, including from all UK mobile networks, following Ofcom change 1st July 2015. Finally the UK has joined the rest of Europe where in general these calls have always been free.
- Plenty of evidence prior to Ofcom change shows using a free phone does increase call responses. Now calls are free on all UK handsets, this fact with be supported further in due course, once new research is published.
- Your agents should never miss another call due to line capacity, busy periods or line failure. Monitoring your call answering to provide helpful information and in the event of a real disaster an auto-disaster feature can route calls to where they can be dealt with, so calls are not lost.
- Virtual 0800 numbers are a marketing tool must have for advertising campaigns, no rental per number plus free monthly call statistics gives your business the ability to track your ROI.
- You can of course take/keep your phone numbers if you move offices/location – redirect charges are not required, nor is a physical location relevant nor is there any restrictions as these are UK national numbers.
- The physical location of the business is concealed as 080 is a national number. Removes any potential local negative bias or prejudice from your potential client based upon your landline numbers location i.e 0151 is Liverpool.
- UK 0800 numbers allow your business to expand coverage/reach into UK from another country. Or we can supply a country specific code free-phone, so 0800 in Ireland or 0500 in France is the free phone range for those countries. We can only supply freephone numbers for presence in other countries.
- We can route calls on 0800 or 0808 free phone numbers to any of your offices, anywhere in the world by % percentage, by callers’ number (cli) or by setting and controlling simultaneous call figures. We can apply any combination of features on to your numbers, including call recording, or voicemail.
- Flexible call handling using clever features applied on to 0800 number itself can allow for example;- Complex call handling using IVR options and recordings, Or route calls by callers geographic location, known as geo-routing. Geo-routing includes the delivery of calls based on callers’ postcode area or territory.
- Easily accessible inbound call statistics can show you the calls you’ve missed, were engaged or were unanswered plus obviously the numbers of calls and minutes generated on each 08 number per month.
- Use a 0800 plan to create a unified call answering response to all callers that will strengthen your corporate brand to help enforce an ‘excellent’ and ‘valued’ caller perception.
- Virtual 08UK, 080 Numbers are supplied from major tier1 networks BT, Virgin & Vodafone and so have very high capacity to handle simultaneous calls without actually using any of your lines at your office.
If you would like to talk to one of our team to get any point clarifying please do not hesitate to contact us. Call us now on 0800 692 7000 or email new@08uk.co.uk so we can call you back.
