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Mobile Call Happy 0330's from the best 03 Supplier
0330's are good option realistically for businesses who want to portray a national image and yet want to appeal to be mobile call happy. Especially if you have multiple sites around the country, but just want one phone number, a gold 0330 would be perfect. A new 0330 phone number is not associated to a geographic town or location, so for national campaigns, an 0330 would be prefect for you. 0330 is a number which is location-neutral offers no north-south prejudice plus an 0330 could actually benefit the caller by costing exactly the same to call as a regular local or national landline beginning '01' or '02' including from mobiles - unlike any other national 08 number including 0800, 0845 or 0870.
Main advantages of using an 0330 within your business:
Where a company has multiple locations/branches here in the UK it is possible for callers to one national 0330 number to be directed to the local customer support branch i.e calls from the London area are routed to London and those from say 0161 Manchester go to Manchester.
Each line that calls your 0330; 0333 presents a presentation number to the inbound call plan. By doing so the line indicates where in the country the caller is as for instance all 0121 calls are from Birmingham and all 0207 or 0208 are from London.
Dial the 0330 number "Hello, welcome, please choose. Press 1 for sales" is the classic helpful IVR menu. IVR stands for interactive voice response, IVR basically is the options that callers hear when they dial a virtual 0330 phone number.
IVR removes the need for a real person to answer each 0330 call & every call & the recording asks which department the caller wants; no receptionist can handle multiple simultaneous calls, IVR stops undue delay & helps for smoother delivery of inbound calls to correct person.
As the name suggests, percentage call routing is the feature/function of being able to split calls that are coming ion on one e.g 0330 number to two or more different locations - by percentage - to help best support a changing staff rota within e.g one department.
Percentage splitting 0330 calls 85% / 5% / 10% call routing across three locations is easy on a 0300 and instant control means these figures can be manipulated Live. This helpful call handling feature can be applied with other options like IVR or call limiting.
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If you would like to talk to one of our team to get any point clarifying please do not hesitate to contact us. Call us now on 0800 692 7000 or email new@08uk.co.uk so we can call you back.