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How motivational bias affects your customer ratings
Customer ratings play an important role in how we judge a business, product or service. While review platforms like Trustpilot make it easy to leave feedback on almost anything – from holidays to TVs to gym memberships – reas
2018 review of Premium Rate Services
The premium rate service (PRS) market in the UK was worth £555.3 million in 2017-18 including charity donations, down 12.1% on the previous financial year. Excluding Charity donations, the phone-paid services market was worth £517.8 mi
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Popular Articles
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How motivational bias affects your customer ratings
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08UK Offering Robust and Effective Social Media Review Platform
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2018 review of Premium Rate Services
Posted on 05/10/2018
