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Who is answering your client calls

Who is answering your client calls

Taking care of client calls speedily and effectively is most imperative for any association. With non-geographic numbers, for example, 0800 numbers, 0845 or 0844 business numbers this can be effortlessly accomplished. 

These virtual cloud numbers come with robust call management features such a time of day routing, hunt groups, call statistics, and more. Whether you are a small business that deals with client calls or have an expansive number of operators that handle calls, these intelligent call management features can guarantee that no call from your client is left unanswered. 

Time of day routing is one of the most popular call management features. It gives you the flexibility to answer calls from clients even while on the move. With this service, you can route incoming calls to your non geographic number to different destinations taking into account the time of the day. You can have calls directed to various areas amid lunch, after business hours, on the weekends, and even amid the day when you may be out of the office. The biggest advantage you can have calls routed to locations that are staffed and guarantee that clients can reach you day in and day out 24/7. 

With time of day routing, it is easy to arrange routing plans for all your inbound calls and even modify welcome messages for calls from particular destinations. When you get an inbound call, the service checks the hours of the setting and routes the call to the predefined destination number. It is also possible to route calls to a hunt group and have them answered by the first available agent.

If you would like to talk to one of our team to get any point clarifying please do not hesitate to contact us. Call us now on 0800 692 7000 or email new@08uk.co.uk so we can call you back.

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