Freephone numbers are essential numbers to have as your main business telephone numbers.
These numbers are completely free to call from both landline and mobile phones and ensure that both new and existing customers know they can call your company with no charge to themselves.
Ofcom finally made Freephone numbers free to call from mobile networks in July 2015, prior to this change calls from mobile networks were charged at anything up to 20p/minute.
The general public are now fully aware of Freephone numbers finally being completely free to call and with more calls than ever being made from mobile phones it is essential to get a mobile friendly 0800 number.
Research suggests an approximate increase of up to 300% in call volumes to 0800 numbers.
So if your competition are giving their customers a free number to contact them on then there’s every chance you may be losing out on new business by not having one.