From August 2009 Ofcom made the decision to formally recognise 0871 numbers as premium rate services (PRS), putting them under the remit of Phone-Paid Services Authority' Code of Practice.
Now these have been classified as premium rate, there are PSA guidelines that need to be followed by any company who wants to run 0871 number services.
These regulations state that the cost of the call must be declared to the caller for transparency.
This can be done by having a notice next to the number wherever it is advertised.
Where it is not practical to display call costs, and/or to cover literature
that may already be in circulation it is acceptable to provide pricing information
on connection of the service which can be done as a recorded intro message uploaded
onto the number. We can in some circumstances assist with this free of charge.
You can contact Phone-Paid Services Authority on: 0300 303 0020.
Or alternatively visit their website by clicking below.
If you would like to talk to one of our team to get any point clarifying please do not hesitate to contact us. Call us now on 0844 493 9444 or email email@example.com so we can call you back.